Privacy Policy 2026

Jilebat Privacy Policy –
Your Data, Your Rights

Every piece of information you share with Jilebat is a trust we take seriously. What data is collected, where it goes, and how it's kept secure — it's all laid out here in plain English.

Last Updated: 1 January 2026 Fully in Bengali 256-bit SSL Secured

Core Privacy Principles

How Jilebat Views and Manages Your Information

Data Storage Security

All information stored on Jilebat is protected with 256-bit SSL encryption. Data held on our servers remains encrypted — no one can access it without authorisation.

Your Data Is Never Sold

Your personal data is never sold to advertisers or third parties. Jilebat has never done this, and never will.

You're in Control

You have the right to view, correct, or request deletion of your personal information. Simply contact Jilebat Support to do so.

Data Minimization Policy

Collected information is used solely for operating the service, KYC verification, and fulfilling legal obligations. It is not used for any other purpose.

Marketing Opt-Out

You can opt out of promotional messages at any time — either through your account settings or by contacting support.

Defined Retention Period

Your data is not kept beyond the required period. Once legal obligations are fulfilled or after account closure, the data deletion process begins.

This privacy policy applies to all services on the Jilebat.click website and mobile app. By using our services, you agree to this policy. If you have any questions, feel free to contact us at any time.

1

What Information We Collect

Jilebat collects only the information genuinely necessary to operate the service. No additional data is requested.

Data Type What's Included Why We Collect It
Identity Information Full name, date of birth, NID number (required for KYC) Age Verification
Contact Information Mobile number, email address Account OTP
Financial Information BKash/Nagad number, transaction ID Payment
Device Information IP address, browser type, device model Security
Usage Data Game history, betting records, login timestamps Service Improvement
Cookie Data Session cookies, preference settings Experience

Please note — Jilebat never stores your full bank account number or card number. Only your mobile banking number and transaction reference are stored for payment purposes.

2

How Your Information Is Used

Collected information is used exclusively for the purposes set out below. Your consent will be obtained before it is used for anything else.

  • To create, verify, and manage your account.
  • To process deposits and withdrawals.
  • To detect and prevent fraud and unauthorized access.
  • To provide customer support and resolve issues.
  • To personalise services and offers based on your preferences.
  • To meet legal obligations and report to regulatory authorities.
  • To improve platform performance and enhance the user experience.
  • To send you promotional messages (where you have given your consent).
Nothing Without Consent

Should your information ever need to be used for any purpose beyond those listed above, your explicit consent will be obtained beforehand. You may withdraw that consent at any time.

3

Who Your Information Is Shared With

Jilebat does not sell your data or share it for advertising purposes. However, limited information may need to be shared in certain specific circumstances.

  • Payment Processor: With payment partners such as bKash, Nagad, and Rocket — only the minimum information necessary to complete a transaction is shared.
  • Law Enforcement: As part of a court order or valid legal process — limited strictly to what has been requested.
  • Licensing Authority: As part of regular audits conducted under the terms of Jilebat's licence.
  • Technology Partner: Server hosting and cybersecurity service providers — bound by strict confidentiality agreements.
  • Corporate Restructuring: In the event of a change in Jilebat's ownership — you will be notified in advance.

A privacy agreement is in place with every third party your data is shared with. They may use the information solely for the specified purpose and for no other reason.

4

What Measures Are in Place to Protect Your Data

Jilebat follows the highest industry standards for data protection, with security measures in place at both the technical and administrative levels.

256-bit SSL/TLS

All data transfers are secured with bank-grade encryption.

Two-Factor Authentication (2FA)

OTP verification is mandatory for login and withdrawals.

Real-Time Monitoring

Unusual activity is detected and flagged instantly.

Encrypted Storage

Data stored on servers is also kept encrypted.

Access Control

Only authorized personnel have access to specific data.

Regular Security Audits

Third-party expert teams conduct regular system audits.

5

Cookie Policy

Jilebat uses cookies on its website and app. Cookies are small data files stored in your browser that help improve your experience.

Cookies can be disabled from your browser settings, though some site features may not work properly as a result. Disabling marketing cookies will not affect your ability to use the service.

6

Your Data Rights

You have several important rights regarding your data at Jilebat. To exercise any of these rights, please contact our support team.

Right to Access Your Data

You have the right to know what information Jilebat holds about you.

Right to Rectification

You may request correction of any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data unless retention is required by law.

Right to Restrict Processing

You have the right to request that your data no longer be used for specific purposes.

Right to Access Your Data

You may request an export of your data in a standard, portable format.

Right to Opt Out of Marketing

You can opt out of promotional messages at any time.

To exercise any of these rights support@jilebat.clickemail us or reach out via live chat in Bengali. Most requests are completed within 7 business days.

7

How Long Your Data Is Retained

Jilebat does not retain data indefinitely. Each category of information has its own dedicated retention policy.

  • Account Information: For the duration of the active account and for 5 years after closure (as required by law).
  • Transaction Records: 7 years after the last transaction — mandatory under financial regulations.
  • KYC Documents: 5 years after submission, or as directed by applicable law.
  • Betting History: For the duration of the active account and for 3 years after closure.
  • Support Conversations: 2 years after last contact.
  • Cookie Data: Session cookies are deleted when the browser is closed; persistent cookies last a maximum of 1 year.

Certain information cannot be deleted before a specified period due to legal obligations. Once that period has elapsed, deletion is initiated automatically.

8

Child Protection Policy

Jilebat is strictly for users aged 18 and above. Information from minors is never collected, and if any is identified, it is deleted immediately.

If a parent or guardian believes their child's information has been collected by mistake, please contact us immediately support@jilebat.clickcontact us. Action will be taken within 24 hours, and the relevant account and data will be deleted.

9

Changes to the Privacy Policy

Jilebat may update this privacy policy when necessary. For significant changes, you will be notified at least 30 days in advance via SMS to your registered mobile number or through an in-app notification.

Continued use of the service after any changes takes effect will be considered acceptance of the updated policy. If you object to any changes, you have the right to stop using the service and may request that your account be closed.

10

Contact & Complaints

For any questions, requests, or complaints regarding the Privacy Policy, please get in touch through any of the channels below.

Contact Us

Email: support@jilebat.click
Live Chat: 24/7 support available in Bengali

For complaints, providing the date, subject, and any relevant details will help us resolve your issue faster. An initial response is typically sent within 72 hours.

Privacy in Detail

In today's digital world, data privacy is a serious matter. Many sites use personal information in ways users are never aware of. Jilebat takes a fundamentally different approach. We believe your data belongs to you — we are simply its custodians.

Data Protection on the Mobile App

Installing the Jilebat app will prompt a request for certain permissions. Each permission is required for a specific reason — nothing unnecessary is requested. Camera access is requested only when scanning KYC documents, not at any other time. Storage access is needed to save documents.

The app never activates the microphone or camera in the background. The Jilebat app undergoes regular security scans, and any known vulnerabilities are patched promptly.

Caution When Using Public Wi-Fi

While all Jilebat connections are SSL-encrypted, logging in over public Wi-Fi may expose your device to risks at the local network level. To stay safe, avoid using Jilebat on public Wi-Fi or use a VPN. Using mobile data is the most secure option.

Login from an Unrecognised Device

Jilebat automatically sends an alert whenever a login is detected from a new device or an unfamiliar location. If you receive such a notification and the login wasn't you, change your password immediately and contact support. Jilebat will then temporarily lock the account and launch an investigation.

Data Analytics & Improvement

Jilebat analyzes user behavior to improve its services. All such analysis is carried out anonymously — no individual user is ever targeted. For example, data on which pages users spend the most time on, where they encounter confusion, and which features are used most frequently is used to make the service better.

What Happens in the Event of a Data Breach

In the event of a data breach — which has not occurred to date — Jilebat will first notify affected users, then the relevant authorities. The nature of the breach, the type of data involved, and the steps taken will all be communicated clearly. This is a key part of Jilebat's commitment to transparency.

FAQs

Frequently Asked Questions About Games & Special Promotions

Slot games on Jilebat fall into a few main categories. Classic slots (3 reels) are the simplest — they feature traditional fruit-style designs and straightforward rules. Video slots (5 or more reels) are the most popular, offering rich graphics, multiple paylines, bonus rounds, and free spin features. Megaways slots have a variable number of paylines on every spin — sometimes generating thousands of ways to win. Progressive jackpot slots add a portion of each bet to the main prize pool, giving players the chance to win a massive jackpot. For beginners, starting with classic or simple video slots is recommended — minimum bet options are available and the rules are easy to pick up.

Joining the daily login bonus and free spin promotions on Jilebat is simple. Just log in to your account every day and your daily reward is credited automatically — no extra steps required. Log in on consecutive days and the rewards grow progressively. Check the promotions page regularly to see active free spin offers. For certain offers, you'll need to click the opt-in button to participate — the bonus won't be added automatically otherwise. Free spins are typically awarded for specific slot games and are valid for a limited time only. If you don't use them before they expire, the bonus will be forfeited.
Play in a Safe Environment

Your Data Is Safe at Jilebat — Get Started Today

Your privacy is our priority. Register with confidence — get a 150% bonus on your first deposit, with full support in Bengali.

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